So I know I said I wasn’t going to be publishing daily, and honestly, I’m not, but something happened in one of my networking meetings this morning and I needed to share.
We were discussing auto-phone attendants, and folks general dislike of them. Comments were made about how frustrating it is to go through a never-ending menu, or to enter all of your account information just to be asked for that same information again when you actually got through to a person. I mentioned Gethuman.com in an off-hand sort of way, assuming everyone in the room was aware of the site. Apparently not.
So GetHuman is a fabulous site that helps you to navigate through automated phone systems to actually get to a real person. There is information on what to press at each prompt, how to get a call back, average wait times. Fabulous site, enormous time saver!
Just for the record, when you call BasketWorks you will either:
- Get a live human (that would be me)
- Get asked for your name and then put through to a live human (again, me) or
- Reach our voice mail – which apologizes that you didn’t reach a live human. I’ll call you back as soon as possible. 🙂
Hope this is useful! Have a lovely, folks!